:root{--ink:#102a43;--navy:#102a43;--teal:#0b7a75;--teal-dark:#075e5a;--gold:#d3b679;--paper:#fbfcfd;--line:#dce5e6;--muted:#526570;--white:#fff;color-scheme:light;font:16px/1.65 system-ui,-apple-system,"Segoe UI",sans-serif}*{box-sizing:border-box}html{scroll-behavior:smooth;scroll-padding-top:30px}body{margin:0;background:var(--paper);color:var(--ink)}a{color:var(--teal-dark);text-underline-offset:4px}a:focus-visible{outline:3px solid var(--gold);outline-offset:5px}h1,h2,h3,p{margin-top:0}h1{font-size:clamp(2.5rem,4.8vw,4.75rem);letter-spacing:-.055em;line-height:1.07;font-weight:650;margin-bottom:24px}h2{font-size:1.8rem;line-height:1.2;letter-spacing:-.035em;margin-bottom:16px}h3{font-size:1.14rem;line-height:1.3;letter-spacing:-.015em}p{margin-bottom:16px}.topbar{min-height:100px;display:flex;align-items:center;justify-content:space-between;padding:24px max(5vw,24px);border-bottom:1px solid var(--line);background:var(--white)}.brand{display:flex;align-items:center;gap:13px;text-decoration:none;color:var(--navy);font-weight:750;letter-spacing:.14em;line-height:1.2}.brand small{display:block;font-size:9px;letter-spacing:.15em;font-weight:500;margin-top:5px}.brand-icon{display:grid;place-items:center;width:42px;height:42px;border:1px solid var(--teal);border-radius:50%;font-size:22px;font-weight:550;color:var(--teal);letter-spacing:0}.top-label{color:var(--muted);font-size:14px}.skip{position:absolute;left:-9999px;top:10px;padding:10px;background:var(--white);z-index:10}.skip:focus{left:20px}.eyebrow{font-size:11px;font-weight:750;letter-spacing:.16em;text-transform:uppercase;color:var(--teal);margin-bottom:18px}.lead{font-size:1.15rem;color:var(--muted);max-width:660px;line-height:1.7}.login-layout{max-width:1180px;margin:0 auto;min-height:650px;display:grid;grid-template-columns:1.3fr 1fr;gap:100px;align-items:center;padding:76px 36px 100px}.intro-rule{width:64px;height:3px;background:var(--gold);margin:32px 0}.login-intro>p:last-child{max-width:420px;color:var(--muted);font-size:.92rem}.login-card{background:var(--white);border:1px solid var(--line);border-radius:18px;padding:42px;box-shadow:0 15px 45px #102d3e0a}.login-card h2{font-size:1.7rem;margin-top:24px}.login-card .button{width:100%;justify-content:space-between;margin:12px 0 22px}.pill{display:inline-block;padding:5px 11px;border:1px solid #c5dcd8;border-radius:30px;background:#eef6f3;color:var(--teal-dark);font-size:11px;font-weight:650;letter-spacing:.025em}.pill.pending{background:#fbf5e8;border-color:#e4d3ae;color:#765a25}.button{display:inline-flex;align-items:center;justify-content:center;gap:20px;border-radius:7px;min-height:48px;padding:13px 20px;text-decoration:none;font-size:13px;font-weight:650;white-space:nowrap}.primary{background:var(--teal);color:var(--white);border:1px solid var(--teal)}.primary:hover{background:var(--teal-dark)}.secondary{border:1px solid #b8cdce;color:var(--navy);background:white}.secondary:hover{background:#eff5f4}.small{font-size:.85rem;color:var(--muted)}hr{border:0;border-top:1px solid var(--line);margin:26px 0}.footer{border-top:1px solid var(--line);padding:26px max(5vw,24px);display:flex;justify-content:space-between;gap:20px;color:var(--muted);font-size:11px}.portal-shell{display:grid;grid-template-columns:215px minmax(0,1fr);max-width:1450px;margin:auto}.side-nav{padding:40px 25px 40px 30px;border-right:1px solid var(--line)}.side-nav>a{display:flex;justify-content:space-between;gap:4px;font-size:13px;text-decoration:none;padding:13px 10px;margin:0 -10px 3px;border-radius:6px;color:var(--muted)}.side-nav>a:hover,.side-nav>a[aria-current="page"]{background:#e6f0ed;color:var(--teal-dark)}.side-nav>.eyebrow{font-size:9px;margin-bottom:14px;color:var(--muted)}.signed-in{margin-top:45px;padding-top:25px;border-top:1px solid var(--line);display:grid;font-size:11px;color:var(--muted);gap:4px}.signed-in strong{font-size:13px;color:var(--ink)}.signed-in a{margin-top:7px}.portal-shell main{padding:46px 55px 35px;min-width:0}.hero h1{font-size:clamp(2.7rem,4.7vw,4.8rem)}.hero .lead{font-size:1rem;max-width:660px}.exchange-card{margin:36px 0 48px;padding:30px 32px;border-radius:15px;background:var(--white);border:1px solid #bdd9d5;display:flex;align-items:center;gap:30px}.exchange-card>div{flex:1}.exchange-card h2{font-size:1.35rem;margin-top:17px;margin-bottom:12px}.exchange-card p{font-size:13px;color:var(--muted);margin-bottom:0;max-width:630px}.unavailable{font-size:12px;color:#6c6557;max-width:155px;text-align:center;border:1px dashed #d8cbb0;border-radius:6px;padding:14px}.section{margin-bottom:47px}.section-title h2{font-size:1.7rem}.section-title .eyebrow{font-size:9px;margin-bottom:10px}.step-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:22px;margin:30px 0}.step-number{font-size:12px;letter-spacing:.05em;display:block;color:var(--teal);margin-bottom:18px}.step{padding-top:18px;border-top:2px solid #c9dcd9}.step h3{font-size:14px}.step p{font-size:12px;line-height:1.8;color:var(--muted)}.timing{border-left:3px solid var(--gold);padding:9px 22px;background:#f9f7f1;font-size:12px}.timing>strong{font-size:12px}.timing p{margin:5px 0;color:var(--muted)}.resource-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px}.resource{background:var(--white);border:1px solid var(--line);border-radius:10px;padding:26px}.resource h3{font-size:15px}.resource p{font-size:12px;color:var(--muted);line-height:1.85}.resource p:last-child{margin-bottom:0}.resource.featured{background:var(--navy);border-color:var(--navy);color:white}.resource.featured p{color:#d0dfe6}.text-link{font-size:12px;font-weight:600}.featured .text-link{color:white}.support-card{display:flex;justify-content:space-between;align-items:center;gap:30px;border-top:1px solid var(--line);padding-top:35px}.support-card h2{font-size:1.6rem}.support-card p{max-width:570px;font-size:13px;color:var(--muted)}.support-card .eyebrow{font-size:9px}.boundary{margin:32px 0 0;font-size:10px;color:var(--muted);line-height:1.9;border-top:1px solid var(--line);padding-top:22px}.narrow{max-width:740px;margin:80px auto 120px;padding:0 30px}.narrow h1{font-size:3rem;margin-top:24px}.narrow p{color:var(--muted)}
@media(max-width:1100px){.portal-shell{grid-template-columns:190px minmax(0,1fr)}.portal-shell main{padding:38px 30px}.side-nav{padding:32px 22px}.step-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.exchange-card{align-items:flex-start;flex-direction:column}.unavailable{max-width:none}.resource-grid{grid-template-columns:1fr}.login-layout{gap:50px}.support-card{align-items:flex-start;flex-direction:column}}
@media(max-width:700px){.topbar{min-height:85px;padding:20px}.top-label{font-size:11px}.brand{font-size:13px}.brand small{font-size:7px}.brand-icon{width:34px;height:34px;font-size:18px}.login-layout{grid-template-columns:1fr;padding:45px 22px;gap:28px}.login-intro h1{font-size:3rem}.login-card{padding:28px}.portal-shell{display:block}.side-nav{border-right:0;border-bottom:1px solid var(--line);padding:17px 22px;display:flex;gap:8px;flex-wrap:wrap}.side-nav>.eyebrow{display:none}.signed-in{width:100%;display:flex;align-items:center;flex-wrap:wrap;gap:8px 14px;margin-top:12px;padding-top:12px}.signed-in a{margin:0 0 0 auto;padding:8px 0;min-height:44px}.side-nav>a{font-size:11px;padding:7px 9px;margin:0}.portal-shell main{padding:30px 22px}.hero h1{font-size:3rem}.exchange-card{padding:24px;margin:28px 0 36px}.step-grid{gap:18px}.footer{flex-direction:column;padding:22px;gap:6px}.support-card .button{width:100%}.narrow{margin:55px auto 80px}.narrow h1{font-size:2.3rem}.narrow .button{margin-bottom:12px;white-space:normal}.button{white-space:normal}.resource{padding:24px}}
@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto}}

h1,h2,h3{font-family:Georgia,serif;font-weight:400}.login-card,.exchange-card,.resource,.button{border-radius:3px;box-shadow:none}.login-layout{background:#eef4f3}.preview-banner{background:#fbf5e8;border-bottom:1px solid #e4d3ae;padding:13px 24px;text-align:center;font-size:12px;color:#765a25}
/* Adviser-facing copy and actions remain readable on desktop and mobile. */
.button,.side-nav>a,.signed-in,.signed-in strong,.exchange-card p,.unavailable,.step p,.timing,.timing>strong,.resource p,.text-link,.support-card p,.boundary,.small,.footer,.preview-banner{font-size:14px}.step h3,.resource h3{font-size:18px}.pill,.eyebrow,.section-title .eyebrow,.support-card .eyebrow,.side-nav>.eyebrow{font-size:12px}.step p,.resource p{line-height:1.7}

/* Keep the operational overview compact so the exchange and real actions lead. */
.overview-header .eyebrow{margin-bottom:8px}.overview-header h1{font-size:clamp(1.75rem,2.5vw,2.15rem);letter-spacing:-.035em;line-height:1.2;margin-bottom:0}.overview-header+.exchange-card{margin:20px 0 16px;padding:24px;gap:24px}.overview-header+.exchange-card h2{margin-top:12px;margin-bottom:8px}.overview-actions{display:flex;flex-wrap:wrap;gap:8px 24px;margin:0 0 28px;padding-bottom:16px;border-bottom:1px solid var(--line)}.overview-actions a{display:inline-flex;align-items:center;min-height:44px;font-size:14px;font-weight:650}.overview-actions a:hover{color:var(--teal)}
@media(max-width:700px){.overview-header+.exchange-card{margin-top:16px;padding:20px;gap:18px}.overview-actions{gap:4px 20px;margin-bottom:24px}}

/* Case records stay in SharePoint; this is the compact authorised link control. */
.case-tracker{display:flex;align-items:center;gap:28px;border:1px solid var(--line);background:var(--white);padding:26px;margin:0 0 32px;border-radius:3px}.case-tracker>div:first-child{flex:1}.case-tracker h2{font-size:1.7rem;margin-bottom:12px}.case-tracker p{font-size:14px;color:var(--muted);margin-bottom:12px;max-width:650px}.case-tracker-action{flex-shrink:0}.case-tracker .unavailable{display:block;max-width:none}.case-tracker .text-link{display:inline-flex;align-items:center;min-height:44px}.case-tracker .button{white-space:normal}
@media(max-width:1100px){.case-tracker{align-items:flex-start;flex-direction:column;gap:18px}}
@media(max-width:700px){.case-tracker{padding:20px;margin-bottom:26px}.case-tracker-action{max-width:100%}}