File-quality support
Pre-submission sense checks, evidence-gap identification and structured feedback against an agreed checklist.
Practical compliance support
Better files, clearer processes and fewer avoidable rework loops.
Defined B2B assignments delivered within the engaging firm’s permissions, compliance framework and management oversight.
Process review
Map recurring case bottlenecks, handoffs and documentation gaps, then propose practical workflow improvements.
Template and checklist support
Help refine case checklists, report structures and standard working papers for more consistent outputs.
Annual-review workflow
Review the completeness and consistency of ongoing-service processes, evidence and client-file records.
Remedial project support
Scoped administrative and technical assistance for file remediation projects under the firm’s direction.
Management information
Help structure recurring themes, turnaround data and quality indicators so internal owners can act on them.
Clear boundaries
Support is not regulatory sign-off.
CPS can review, organise, draft and challenge. The engaging firm remains accountable for its regulated activities, client outcomes, complaints, governance, financial promotions and final file decisions.
Any project that could affect regulatory responsibilities is documented in the engagement scope, with named owners and escalation routes.
Need a defined piece of compliance work?
Describe the firm-level objective, current process and expected output. Do not include client data.